Areas of Refuge are designated areas where individuals can safely wait for emergency personnel to respond. In addition, each area of refuge has a phone that should be used to alert emergency responders that you need assistance.
If a building does not have an area of refuge, or you don't know where it is, go to the nearest stairwell, as marked on the building evacuation signs. Use the call box located there or use your cell phone to call 911 to alert emergency personnel to your location.